AI Receptionist for Housecall Pro
Relay turns a website into an AI phone receptionist that answers every call 24/7 and books jobs and customers straight into Housecall Pro. No prompts, no dashboards — paste a site, connect Housecall Pro, and click build.
How to connect an AI receptionist to Housecall Pro
Copy your API key
In Housecall Pro (MAX plan), open the admin settings / app store and copy your API key.
Connect Housecall Pro
In Relay, create a project and click Connect Housecall Pro on the Receptionist tab.
Paste the key
Paste the API key — Relay verifies it and loads your customers and job settings.
Build
Click Build — your AI receptionist books jobs in Housecall Pro and looks up customers by phone number.
Housecall Pro API access requires the MAX plan (the API key is in the admin / app-store settings).
Books jobs in Housecall Pro
Schedules a job against the right customer and crew, on the calendar your field team already runs.
Looks up customers by phone
Matches the caller to their Housecall Pro customer record by phone number before touching a job — failing closed on no match.
Answers every call 24/7
Picks up while you're on a job, books the next one, and never sends a customer to voicemail.
Built for plumbers, HVAC, electricians, handymen, cleaning services, and home-service contractors — any Housecall Pro business that runs on phone calls.
Housecall Pro, answered.
How do I connect an AI receptionist to Housecall Pro?
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On the Housecall Pro MAX plan, copy your API key from the admin settings, then in Relay click Connect Housecall Pro, paste the key, and click Build. The receptionist books jobs and looks up customers in Housecall Pro by phone.
Do I need the Housecall Pro MAX plan?
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Yes. API access — required for Relay to read customers and create jobs — is only available on the Housecall Pro MAX plan.
Can the AI receptionist book jobs, not just appointments?
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Yes. Relay creates a scheduled job attached to the customer record in Housecall Pro, with the right time and crew, just like your office would.
How does it know which customer is calling?
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It matches the caller's phone number to a Housecall Pro customer record. If there's no match it won't expose or change any job — it fails closed.
Put an AI receptionist on your Housecall Pro line.
Be first in line when Relay opens — early members get in before the doors do.